Blog

The long game.

Practical thinking on client relationships, practice management, and running a more focused high touch micro-business.

  1. The Gap I Couldn't Stop Thinking About

    A little while ago, I founded a leadership consulting and coaching practice. It was a separate business — a deliberate one — distinct from my work as a psych…

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  2. Why most coaches lose clients between sessions — and how to fix it.

    Most coaches deliver strong sessions. The problem isn't what happens in the room — it's what happens in the six days between. Without a structured touchpoint…

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  3. The intake form is your first impression. Treat it like one.

    By the time a prospective client books a discovery call, they have already formed a view of your practice. Your website shaped it. Your social presence shape…

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  4. Referrals do not happen by accident. Here is how to make them systematic.

    Most high touch micro-business owners wait for referrals. They deliver good work, assume word will spread, and then wonder why growth is slower than expected…

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